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Subscription club
Here you get your favorite products at a fixed discount plus a lot of extra delicious benefits. We take care of you and your hair all the way through. To join the club, you must have a subscription to one of our products. It is easy to pause and unsubscribe from the subscription.
Your benefits as a club member
General member
Being a member of our subscription club unlocks a lot of fantastic benefits. Look right here 👇
Welcome gift worth DKK 99
- 10% fixed discount on your subscriptions
- Closed Facebook community
- Facebook Live with good advice and Q&A with selected topics
Plus member
After 3 months of membership, you will be upgraded to a PLUS member, where you get a number of extra benefits 🤩🎁
- Welcome gift worth DKK 99
- 10% fixed discount on your subscription products
- Closed Facebook community
- Facebook Live with good advice and Q&A with selected topics
Extra benefits
- Personal talk and advice with Lotte about your hair (10 min)
- Special offers
- Access to warehouse sales and events
Frequently asked questions about subscription
How does subscription work?
The subscription works in such a way that you save a fixed 10% on all your subscription products. In addition, you get a number of advantages that you can find here. Subscription costs nothing extra and you can easily and simply cancel your subscription again.
What are the conditions?
You can read all our subscription terms right here.
I can't figure it out, how do I proceed?
If you can't figure out how to set up a subscription or have questions about it, you are more than welcome to write or call Lotte and Nanna. Then we are always ready to help you.
How will my subscription order be delivered?
All subscription orders over DKK 199 in value are delivered free of charge to the nearest parcel shop. You will receive an SMS and E-mail with information.
Am I tied to something?
No, you can always unsubscribe or pause your subscription in your customer profile
How do I view my subscription?
When you created your subscription, you received an email with a link. By clicking on this link you will be taken to your subscription profile, here you can adjust the delivery interval, pause or cancel your subscription
What is the subscription club?
It's our subscription club, just for you with a subscription. Here you get a number of delicious benefits and become part of our Facebook group.
What do I pay for shipping on a subscription?
All subscription orders over DKK 199 are free of charge. All orders under this have a shipping fee of only DKK 29.
Where are my subscription orders delivered?
Your subscription order will be delivered to the nearest parcel shop.
I need help, what do I do?
Please contact Lotte or Nanna if you have any questions or problems regarding subscription. We are always ready to help.
Can I pause or stop the regular deliveries?
Yes, you can via the link you have been sent in your email change, pause or stop delivery intervals. If you experience problems, you are very welcome to contact us