4. Subscription terms and conditions

General information

Yuaia Haircare ApS

CVR no. 42287520

Address: Elmevej 16, 7870 Roslev, Denmark

Email address: info@yuaiahaircare.com

Phone number: +45 42233986

 

4.1 About buying subscription products from Yuaia Haircare ApS

You have the option to select products to delivered automatically and on an ongoing subscription basis at Yuaia Haircare ApS. Signing up for a subscription is completely free and you get a fixed 10% discount on all subscription products. Purchasing products on subscription is always optional, and you will not be signed up without choosing to do so. All products can be purchased as one-off purchases by default. The subscription is an extra service we offer, and it is also possible to combine a purchase with both subscription and non-subscription products.

Benefits of a subscription:

  • Fixed 10% discount on all subscription products
  • Automatic and continuous delivery of your subscription products so you never run out
  • No lock-in period, so you can cancel your subscription at any time
  • No unexpected charges
  • Easy self-service if you want to make changes to your subscription

    How the subscription works:

    • Find the products you want to subscribe to (the website will show which products can be subscribed to)
    • Choose how often you want the products delivered
    • Add the products to your basket and pay for your purchase as normal

      4.2 Payment

      Yuaia Haircare accepts payment with VISA, VISA Electron, Mastercard, Paypal, Google Pay, Apple Pay and JCB. We do not charge card fees. Payment will only be charged to your account when the item is dispatched.

      All amounts are in EUR. EUR and are incl. VAT.

      Yuaia Haircare uses an approved payment server that encrypts all your card details with SSL (Secure Socket Layer) protocol. This means that your information cannot be read.

      We do not charge card fees.

       

      4.3 Delivery

      Yuaia Haircare delivers on all weekdays, with orders placed before 12.00 PM.

      We deliver with GLS, DHL, Bring, UPS, Colis Prive, Post NL, and Hermes.

      Parcel prices will vary country by country and will be listed on the checkout page.

      Other delivery providers and parcel prices will be listed in the delivery overview at checkout.

       

      4.4 Binding period

      There is no binding subscription and you can easily cancel or pause your subscription at any time via your login. If you have any problems with this, you can always contact us at info@yuaiahaircare.com

       

      4.5 Cancellation

      The subscription can be cancelled at any time. If the next order has been shipped when the cancellation is received, this order must be paid for and the subscription will be cancelled immediately afterwards.

      Orders are dispatched 1-2 days after a subscription has been activated. 

      You can easily and conveniently cancel your subscription on our website via your login or you can always write to us at info@yuaiahaircare.com and we will take care of it.

       

      4.6 Special terms and conditions

      Subscription benefits will be cancelled if you cancel or pause your subscription.

       

      4.7 Right of cancellation

      As a consumer, you have a 14-day right of cancellation when you shop with us.

      The cancellation period expires 14 days after the day we have made the contract.

      The deadline means that you have 14 days from the day of the agreement to notify us that you want to cancel. You can send an email to info@yuaiahaircare.com or use the standard cancellation form, which you can find at the bottom of the terms and conditions.

       

      4.8 Returns

      Once you have notified us that you want to cancel your purchase, you have 14 days to send the item back to us. It is important that you include a note or other document with the order number and reason for return so that we can process your return.

      You must pay for the return of the parcel yourself, and you are liable if damage occurs during transport.

       

      4.8.1 The condition of the item when you return it

      If the item has lost value because you have used it in a way other than what was necessary to establish the nature, characteristics and functioning of the item, you can only get a partial refund of the purchase amount. The amount you can get back depends on the commercial value of the item, and in some cases this may mean that you can only get back the shipping costs.

      We recommend that you return the item in its original packaging.

      If the original packaging is missing, it could possibly result in a decrease in the value of the item.

       

      4.9 Refund policy

      If you cancel your purchase, you will get your money back.

      However, if you have given your consent for the delivery to begin and you still wish to cancel, please note that we will charge a reasonable payment for the part of the subscription that has already been delivered[ii].

      We will refund the amount to you without undue delay and no later than 14 days from the day we have received notification of your cancellation. We will refund the money using the same means of payment that you used for the purchase, unless we have agreed otherwise.

       

      4.10 If something is wrong with your subscription

      If you are not satisfied with your subscription, please contact us at info@yuaiahaircare.com

      The Danish Sale of Goods Act does not apply to subscriptions.

      Whether you have a 2-year warranty under the rules of the Danish Sale of Goods Act therefore depends on what is to be delivered under the subscription agreement:

       

      4.11 Delivery of goods

      When goods are delivered, you have a 24-month warranty. Contact us before you send the item.

      If your complaint is justified, this means that you can either have the item repaired, exchanged, refunded or a reduction in price, depending on the specific situation.

      You must complain within a "reasonable time" after you have discovered the defect. If you complain within two months of discovering the defect, the complaint will always be considered timely.

       

      4.12 Revoke Debit authorisation on your card

      You can revoke your authorisation for us to debit an amount from your card at any time.

      You can also object to "unauthorised charges" to your card provider, but no later than 8 weeks after the charge, unless otherwise stated in your agreement with your card provider.

      Based on 5072 reviews
      81%
      (4131)
      10%
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      4%
      (210)
      2%
      (96)
      2%
      (121)
      Bästa hårborsten jag ägt!!

      Jag fick en såndär i någon skönhetsbox för något år sedan, använt varje dag sen dess, nu när den blivit lite sliten köpte jag en ny. Kommer fortsätta köpa sånahära i framtiden, håret blir så lent och de går alltid att borsta oavsett om håret är blött eller torrt.

      Bedste børste både for hår og

      Bedste børste både for hår og hovedbunden

      Virkelig god

      Virkelig god.

      Super Børste

      Jeg var skeptisk, men den hårbørste er bare bedre end andre børster!

      Omg best brush

      Omg best brush ever

      Fantastisk hårbørste!

      Absolut den bedste hårbørste jeg har haft. Aldrig går jeg tilbage den “almindelige” hårbørster igen.😇

      Love this mask!

      Makes my hair really soft and less frizzy. Also love the scent of it. Will definitely keep on using this!

      Rosmarin hårolja👍

      Känns väldigt bra 👍 Har hjälp mot torr hårbotten och är toppen mot frizzigt hår
      Rekommenderar!!

      Jeg syntes det er en rigtig god børste

      Jeg syntes det er en rigtig god børste, kan mærke tydeligt forskel i mit hår ved brug. Den trækker ikke og knækker mit hår, heller ikke når det er vådt. Så er meget godt tilfreds.

      Super god og fantastisk børste

      Super god og fantastisk børste. Den er skånsom ved håret, den gør det nemt rede det mest filtret hår. Vil til enhver tid anbefale den til alle

      Was altijd een drama om het haar van mijn dochter te doen

      Was altijd een drama om het haar van mijn dochter te doen.
      Dat is nu verleden tijd,wou dat ik dit eerder had ontdekt.
      Mijn dochter kan nu zelf met gemak haar haren doen.
      Hier een blije moeder en dochter.

      För klåda i hårbotten

      Helt nöjd

      Lækker konsistens og drøj i brug

      Lækker konsistens og drøj i brug.Mindre håraffald og lidt mereskinnende hår . Da mit hår er tørt skinner det ikke så meget som når det får en olie kur.

      Oslagbar!

      Äntligen en hårborste som verkligen funkar mot tovor.

      D
      Bambus Sengetøj sæt
      Dijana Smajlovic
      Rigtig lækker og blød sengetøj

      Rigtig lækker og blød sengetøj, lever op til allle forventninger den vil jegkøbe fremover

      Holder virkelig godt og slider ikke spor på håret

      Holder virkelig godt og slider ikke spor på håret. ❤️

      Toppenbra hårborste

      Jag är väldigt nöjd med hårborsten jag köpte. Jag har långt hår som är mjukt och lätt och varit svårborstat. Nu med er borste går det lätt och smidigt och jag får inte så mycket hår som lossnar.

      Rigtig gode børste og god

      Rigtig gode børste og god betjening

      Fantastic brush ever for my thick hair thank

      Fantastic brush ever for my thick hair thank you

      Jättebra borstar för alla i familjen! Alla älskar de och funkar på rufsigt hår utan skrik

      Jättebra borstar för alla i familjen!
      Alla älskar de och funkar på rufsigt hår utan skrik.

      m
      Hårband
      madeleine granath
      Bra storlek och

      Bra storlek och färg

      Virkelig en rigtig god børste

      Virkelig en rigtig god børste. Er super glad for den. Lever op til alle forventninger.

      F
      Collagen Gummies
      Francisca Zemke
      Kan mærke i kroppen - havde jeg ikke regnet

      Kan mærke i kroppen - havde jeg ikke regnet med

      Intet mindre end den bedste hårbørste

      Intet mindre end den bedste hårbørste, jeg nogensinde har ejet. Trækker ikke mit sparsomme tynde hår udmen efterlader det til gengæld blankt og nænsomt børstet

      🍁Super til mit natur

      🍁Super til mit natur krøl🧡